Administration Officer - Building Services

  • Morwell
  • Permanent
  • Sun May 6 00:00:08 2018
  • 200011618

From our origins in 1898, RCR has grown to become one of Australia’s most diversified engineering and infrastructure companies, providing intelligent engineering solutions to the Infrastructure, Energy and Resources sectors. Through our in-house expertise we provide a comprehensive range of solutions for our customers.

The RCR team has over 3,400 people supporting major projects across our extensive network of operations in Australia, New Zealand and SE Asia.

ABOUT THE ROLE

Due to recent contract wins, building on the businesses existing growth, RCR’s Facilities Maintenance Services Division, are looking for experienced Administrators to support the Contract Manager and Facilities Management team.

Commencing July 2018, the Administration Officer is principally responsive for performing the administrative function ensuring all tasks and duties are performed to the expected quality standards & procedures.

DUTIES

  • Receive & distribute incoming works & provide progress updates
  • Raise and Process Purchase Orders in Pronto as required
  • Log, monitor and manage the end-to-end process of customer issues and dispute resolution
  • Reconcile work orders to task performed, where required
  • Works effectively to achieve service level agreements and KPIs
  • Assist in the management of customer relationship to ensure customer satisfaction

SKILLS & EXPERIENCE

  • Experience in a fast-paced office environment
  • Experience in a similar role within a maintenance-based company or organisation (an advantage)
  • The ability to communicate effectively with varying levels of personnel
  • The ability and willingness to learn new software packages
  • An Understanding of Hiip & Pronto Systems is desirable

RCR is a company built on integrity with an absolute commitment to safety, performance excellence and developing productive, sustainable, mutually beneficial partnerships with our employees, clients and the wider community.

Our Values:

  • Integrity in all aspects of our business while maintaining the highest professional standards;
  • Mutual respect of our employees, customers, shareholders, the community and other stakeholders;
  • Open and honest communication; and
  • Commitment to our goals

Please visit us at rcrtom.com.au